FAQ

How long does shipping take?

Most orders arrive within 7–21 business days after processing.

Do you offer returns?

We only accept returns for damaged, defective, or incorrect items.

Where are your products shipped from?

We work with global suppliers and fulfillment partners.

Will I receive tracking?

Yes, tracking is provided when available.

Why did my items arrive separately?

Items may ship from different suppliers, so they can arrive at different times.

How can I contact you?

Email us at: madebyhatter@gmail.com